Why INNERCORE?
The common expectation of a managed services provider (MSP) is to offer your company experienced personnel who handle all the day-to-day management and administration of IT equipment, monitor networks for performance problems or security concerns, and ideally preempt issues that may arise. Most descriptions of managed services focus on the technical functions.
At Innercore we take a very personal and holistic approach to your IT management, providing a wide range of services that help your operations run more smoothly. Given the complexity of today’s IT environments, third-party vendor management is one of the most critical, yet underappreciated functions performed by an MSP.
Often small to midsize businesses lack the closer relationship with their IT professionals that larger companies have, because the lack the buying power to warrant dedicated vendor resources or the other perks that come with large-scale IT purchases. Obtaining top notch vendor support can result in a time-consuming exercise in frustration.
Innercore can help relieve these headaches by serving as the all-important liaison between you and the various IT vendors. We provide the first line of support, isolating the root cause of issues and troubleshooting problems without vendor intervention. If support escalation is required, Innercore will most likely be familiar with the vendor’s operational processes, and can communicate effectively with the vendor’s technical staff. Some vendors also have partner programs that include technical assistance for MSPs.
We not only have our finger on the pulse of the IT industry, we are truly attentive to and understand your unique business needs. We’ll advise when it’s time to replace or upgrade certain equipment, and which technologies may benefit your operations. We have seen which products work best in the field, and you can utilize our knowledge in which vendors offer the best support. In order to gain the most objective insight, it’s important to work with a vendor-agnostic managed service provider who doesn’t have a vested interest in recommending a particular product or solution
You know you can’t be productive in your own work when you’re waiting on hold for vendor support. Let our team take over your third-party vendor management and help ensure that your business runs smoothly without interruptions.
Meet our team
The foundation of the InnerCore family includes Allen, Brandon, Desmond and Aaron, with more than 50 years of technology industry experience and more than 25 years of business knowledge and management.
Allen Lafferty
Owner / Board Member
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Brandon Spencer
Owner / Board Member
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Aaron Castro
Owner / Board Member
Sales and Operations
Aaron brings a thoughtful perspective and a blend of engaging personality and tech savvy. Empathetic solution provider at heart and a team player recognized for impassioned approach and colorful ideas.
Desmond Spencer
Owner / Board Member
Sales and Engineering Manager
Desmond is an accomplished Solutions Architect & IT Business Leader with 18+ years of experience working with large enterprise environments globally. Managed critical systems infrastructure for state lottery systems as well as community health centers.
Ken Schmenk
Sales Executive
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The Innercore Edge
InnerCore Technologies is an IT services business formed to focus heavily on removing the chaos and stress that comes with many technology challenges. To reduce and limit the struggles of managing and maintaining technology infrastructure and keeping up with the constant changes within the technology world. Providing the right approach, technologies and experience to continually align technology with our customers businesses. InnerCore realizes these things place a lot of pressure on them to succeed and was formed to help remove these pains once and for all.
InnerCore sets themselves apart from other IT services companies by developing real relationships with their customers, by creating a friendly and approachable work environment and placing extreme attention to detail into business processes. With that approach, they can they not only assure their customers needs will be met and exceeded, but also make them extremely happy to know they have InnerCore as a part of their team.
Team members Allen and Brandon have a proven track record in business by creating and running a successful multi-million dollar ambulance service, while Aaron and Desmond together managed and maintained all the technology needs for a large multi-billion-dollar organization. This combination of success when put together is very exciting and we just know that we can make a major difference for our customers. While working together for the large multi-billion-dollar business, Desmond and Aaron found much success, but also determined that the business culture and executive management were out of their control, which limited their overall abilities. Together they knew they could create a better business model, one that removes chaos and stress and provides security, peace of mind and the very best customer service!
InnerCore can be a Game-Changer for your business! With skilled, experienced and proven leadership we bring you all the services your business needs. Replace the chaos and stress with peace of mind. Put your trust in our experienced technology experts. We’ll provide the right model and absolutely the best processes for your team!
At the core of your business providing smarter IT management
