Managed Services
InnerCore Technologies presents a uniquely approachable, stress-less approach to managed services for your business. We manage your critical infrastructure for health and stability, providing 24/7 monitoring to prevent outages or issues. With our 50+ years of industry experience, we provide the peace of mind and reassurance you need to open up your time to focus on accelerating the growth of your company. We become an extension of your IT team, so they can focus on the tasks that you need in order to help your business grow.
Systems Monitoring
Monitoring
Our 24×7 monitoring means you can rest easy knowing we have you covered. InnerCore’s monitoring provides early recognition of problems in your IT infrastructure and warns you immediately.
SSL Certificate Expiry Monitoring
We handle the task of certificate expiration monitoring to help maintain the reliability and accessibility of your websites. We will test your web server's ability to accept incoming sessions over a secure channel and verify the security certificate's expiration date.
Warranty and Maintenance Contract Monitoring
It is important to identify aging infrastructure blind-spots. InncerCore can address and plan for affected systems quickly and painlessly. In most cases we can even extend warranty coverage for your devices.
Domain Expiry Monitoring
Our monitoring checks and alerts you at a preset time period, prior to your domain name's expiry. This way, you can make sure you're able to renew your domain address in advance and maintain ownership of the same.
Software License Monitoring
With an abundance of licenses being used, and it can be hard to keep track of them all. InnerCore will gather information about installed software to help identify unauthorized software installations and help asset managers to act proactively to curb illegal usage and problems associated with it.
System Security
Patch Management
Detect and patch outdated and vulnerable software. Keep your systems up-to-date and safe by evaluating, testing and applying OS and 3rd party application patches from a central location. When you have multiple locations, multiple domains, firewalls, a wide array of users and different technologies and programs to keep track of, maintaining current updates on all of your technology requires a dedicated IT department. InnerCore acts as your IT department, updating your programs without taking time away from your business or employees.
Web Filtering
Web filtering is the first line of defense against web-based attacks. Malicious or hacked websites, a primary vector for initiating attacks, trigger downloads of malware, spyware, or risky content. With our help you can take control of the content your employees can access on the Internet, thereby increasing productivity, reducing workstation and network downtime, and providing a safe and clean digital work environment.
Anti-Virus/Malware
Our solution is powered by over 30 advanced defense technologies, driven by machine learning to help minimize the endpoint attack surface and making it more difficult for attackers to penetrate. We combine the best available technology with an elite team of security analysts to extend your existing technologies and team.requires a dedicated IT department. InnerCore acts as your IT department, updating your programs without taking time away from your business or employees.
Business Continuity/Disaster Recovery
Remediation
Remediation of server/workstation alarms based on mutually agreed workflows and best practices. When the need arises, we can perform all needed tasks remotely to avoid interference with your company’s operations.
Cloud Backups
Our backup support for physical and virtual backups is cost-effective and less complex than other cloud backup solutions while keeping your data safe from ransomware and human errors.
Application and Infrastructure Management
Office 365
We manage your Office 365 environment so you can focus on your core business and empower collaboration within your organization. We will not only assist with the day to day administrative tasks, we will also perform the weekly, monthly, and quarterly tasks suggested by Microsoft best practices.
Active Directory
We will manage the user provisioning processes, compliance with regulations and audits, security, and access to each user’s account and preferences from a central location.
Virtualization
Monitoring and managing the performances of virtual machines and the virtualization environment. It involves the creating, deleting, and modifying virtual machines, networks, or the whole infrastructure.
Additional services
Service Desk
Use Innercore Support services to assign routine tasks such as creating user accounts, adjusting permissions, resetting user passwords. No need to take up the time of your Internal IT dept on such tasks, when we can handle all of it for you. The success of an outsourced service desk initiative really comes down to one thing: the satisfaction of your users. As you seek a provider, keep that in mind. Any cost savings or operational efficiencies you generate can quickly be negated if your users can’t get its technology issues resolved quickly and painlessly.
Virtual CIO Services
Virtual CIO services can be provided on a agreed service plan or on an as needed basis, providing your business with the type of Information Systems consulting that is typically reserved and budgeted for by large companies. If technology is a fundamental component of your organizational plan for success, we can provide our services.
At the core of your business providing smarter IT management
