Managed Role Services
Networking Tech Trio
Don't post the job. Hand it to us. Your Networking Tech Trio, one Client Delivery Manager and two techs who are subject matter experts in networking, fills that position and keeps it covered.
The job behind the posting
Some networking roles are really three jobs: coordinating with stakeholders, everyday changes and troubleshooting, and planning upgrades. One hire can't cover all three, and when that person is out, changes wait and upgrades get put off.
Your Networking Tech Trio covers all three jobs under one service agreement, so the work keeps moving, the knowledge stays written down, and you have one accountable contact.
Your Tech Trio
Your Networking Tech Trio is one Client Delivery Manager and two techs who are subject matter experts in networking.
Client Delivery Manager
Your single point of contact. Sets priorities with you, runs the regular check-ins, reports progress and keeps the work on track.
Network Administrator
The day-to-day rhythm of your network: everyday changes, troubleshooting, user and site requests, documentation and the prioritized backlog.
Network Engineer
The harder work: switching, wireless, WAN and VPN design, network upgrade planning, complex changes and deeper troubleshooting.
What the trio covers
- Switching and wireless
- WAN and site connectivity
- VPN and remote access
- Everyday changes and troubleshooting
- Network upgrade planning
- Network health and capacity reviews
- Shared documentation: diagrams, runbooks, inventories, decision logs and change records
How it works
Tell us the role: We start with the job you'd normally post and your top priorities.
Meet your Tech Trio: We come back with a Pod Profile, how the trio covers the role, what's in scope, a transition plan and commercial terms.
Your trio takes the role: We take in the work, build a prioritized backlog, work to the priorities your technology decision maker sets, and review progress with you at each phase of the transition plan.
What changes for you
- Coverage continues through vacations, illness and turnover.
- Everyday changes and upgrade planning in one service.
- Knowledge shared and documented across the trio, so it doesn't depend on one résumé.
- No single person for you to recruit, train or replace.
What's in your Pod Profile
The Pod Profile introduces your InnerCore Tech Trio by role: your Client Delivery Manager and your two subject matter experts, and the experience each brings to your networking work.
FAQs
What happens when someone is out, or leaves?
The work is shared and documented across the trio. If anyone on the pod leaves, InnerCore assigns a qualified replacement and the role stays covered.
Who directs the work?
Your technology decision maker sets priorities. Your Client Delivery Manager owns follow-through, with defined responsibilities, a priority process, reporting and change approval.
Does it include our help desk or security monitoring?
Managed security monitoring is a separate service. Help desk and desktop support boundaries are set in your proposal, so you know exactly what the trio covers.
Is this staffing or contracting?
No. InnerCore is contracted as the vendor, manages its people and is accountable for delivery.
Other Tech Trios
Microsoft 365 Tech Trio
Some Microsoft 365 roles are really three jobs: coordinating with stakeholders, daily administration and senior engineering. A Client Delivery Manager, a Microsoft 365 Administrator and a Microsoft 365 Engineer cover all three.
- Client Delivery Manager
- Microsoft 365 Administrator
- Microsoft 365 Engineer
Cybersecurity Tech Trio
Your security role gets three people, not one, so daily security work gets done and improvement projects stay on track. A Client Delivery Manager leads two cybersecurity subject matter experts.
- Client Delivery Manager
- Security Analyst
- Security Engineer
Data Protection Tech Trio
Three people own your backups and resilience planning, so protecting your business data doesn't depend on one person's calendar. A Client Delivery Manager leads two data protection subject matter experts.
- Client Delivery Manager
- Backup Administrator
- Data Protection Engineer
Custom Tech Trio
Need a specialty that isn't listed here? We'll build a Tech Trio for it, with a Client Delivery Manager leading two subject matter experts in that field.
Talk to us about a role
The Role You Have. The Team You Need.
Hiring for a networking role? Hand it to us. Your Networking Tech Trio fills that position and keeps it covered, under one service agreement with one accountable Client Delivery Manager.