Under cyber attack right now? Call our incident response team at +1 877-509-2673.
Get incident help
Protect
Checks mail before it reaches your people, on Microsoft 365 or Google Workspace.
Desktops, laptops and servers protected, tuned and watched by specialists.
Protects accounts, passwords and admin rights, with ITDR when it's in your plan.
Detect & Respond
Around-the-clock monitoring, detection and response, scoped to your agreement.
Experts search for hidden threats that never raised an alarm, if in your plan.
Respond & Recover
Help to contain ransomware or account takeover and get your business running.
Managed IT
Managed IT overviewService desk, devices, Microsoft 365 and networks, run for you or with your IT.
Support
One place for your people to get help, with every issue worked to resolution.
Desktops, laptops and servers kept healthy, monitored, patched and documented.
Business calling in Microsoft 365, set up properly and supported after launch.
Systems
24/7 Server and Network MonitoringServers and network watched around the clock, with fixes set by your agreement.
The systems behind sign-in, email delivery and your websites, kept documented.
Your Microsoft 365 and Azure run by specialists, so settings don't drift.
Switching, wireless, WAN and VPN, documented, monitored and maintained.
Advisory
Advisory overviewSenior security and technology guidance for leadership. We advise; you decide.
Advisory
A virtual CISO for priorities, cyber risk decisions and executive reporting.
Managed Role Services
Managed Role Services overviewHiring for a technical role? The InnerCore Tech Trio fills it and keeps it covered.
Managed Role Services
Tech Trios shaped to the role you need covered, with a Client Delivery Manager.
Don't post the job. Hand it to us. Your Microsoft 365 Tech Trio, one Client Delivery Manager and two techs who are subject matter experts in Microsoft 365, fills that position and keeps it covered.
Don't post the job. Hand it to us. Your Cybersecurity Tech Trio, one Client Delivery Manager and two techs who are subject matter experts in cybersecurity, fills that position and keeps it covered.
Don't post the job. Hand it to us. Your Networking Tech Trio, one Client Delivery Manager and two techs who are subject matter experts in networking, fills that position and keeps it covered.
Don't post the job. Hand it to us. Your Data Protection Tech Trio, one Client Delivery Manager and two techs who are subject matter experts in data protection, fills that position and keeps it covered.
Security · Detect and respond
Security tools produce alerts. Managed detection and response (MDR) puts specialists behind them, connecting signals from your devices, email, identities and network into one picture, plus Microsoft 365 and cloud environments where your plan includes it, investigating what matters and acting within the authority in your agreement.
Attackers move between devices, accounts and cloud apps. If no one connects those signals, the business pays for the delay.
Unpatched systems, exposed edge devices and VPNs give attackers a way in that looks like normal traffic until someone connects the dots.
Exploitation of vulnerabilities was the way in for 20% of breaches in Verizon's 2025 report, up 34% on the year before.
Suppliers, software providers and service partners connect to your systems. A problem in their environment can become activity in yours.
A third party was involved in 30% of breaches, double the year before.
A strange sign-in in one console and an odd process in another look minor on their own. Leadership, insurers and auditors want to know who is watching and what happens when something is found.
Larger organizations aren't exempt. Ransomware was part of 39% of breaches at larger organizations. Verizon 2025 Data Breach Investigations Report
EDR, a SIEM and Microsoft 365's built-in alerts are essential, and we build around the ones you already own where they fit. But tools on their own produce alerts. They don't decide which ones matter, connect them across layers or take action. MDR is the service that does: specialists who watch what the tools show, investigate and respond within the authority written into your agreement.
Alerts
Context
Who reviews
Acting on a threat
Investigation
Reporting
| Item | Security tools only | Tools plus MDR from InnerCore |
|---|---|---|
| Alerts | Each tool raises its own alerts in its own console | Signals from your devices, email, identities and network — plus Microsoft 365, and cloud environments and third-party logs where your plan includes them — collected in one place |
| Context | A sign-in and a device process are seen separately, if at all | Related signals are correlated, so a strange sign-in and an odd device process are seen together |
| Who reviews | Whoever on your team has time, between other priorities | Security specialists triage and investigate every escalated alert |
| Acting on a threat | Depends on someone noticing and knowing what to do | Response within the authority and hours set in your agreement, for example isolating a device or securing an account |
| Investigation | An alert shows what happened on one system | Specialists trace related activity across devices, accounts and logs to find where it started |
| Reporting | Raw logs and dashboards | Reports leadership can read: what was investigated, what was found and what changed |
Your environment is monitored around the clock, with response within the authority and hours set in your agreement. Our specialists investigate anything suspicious and act within that authority — for example isolating a device or securing an account. Before you go live, we agree what's monitored, who on your side we contact and what we're allowed to do first. When we act, we tell you what we found and what we did.
Response hours and the exact actions in your authority level are written into your agreement and confirmed before you sign.
One managed service that turns signals into decisions.
We connect signals from your devices, email, identities and network, plus Microsoft 365, and cloud environments and third-party logs, including firewall logs, where your plan includes them.
A security information and event management (SIEM) platform connects related events across layers into one picture, so patterns stand out.
Security specialists review escalated alerts, investigate what they mean and separate real threats from noise.
We act within the response authority in your agreement, for example isolating a suspicious device or securing an account showing suspicious sign-in activity.
Reports on what was investigated, what was found and what changed, with an executive summary for leadership.
A specialized service. When it's in your plan, our experts search your environment for attacker activity that never raised an alert.
Some attacker activity is built to look normal and never trips a rule. Threat hunting is a specialized service: when it's part of your plan, our experts search your environment across every layer for signs of that activity, and what they find feeds straight into response and vulnerability management. It can be included in a managed security agreement or added as a retainer.
We build on industry-leading, best-of-breed security platforms, and when one isn't the right fit for your environment, our specialists vet and deploy one that is.
You don't have to start over. Our specialists build around the security tools you already own where they fit, and recommend what your environment needs as part of a plan we agree on together. Never a forced bundle.
MDR is only as strong as the signals it sees. These layers feed it, from devices and sign-ins to the mail your people receive.
Protection for your covered desktops, laptops and servers, tuned with the vendor and monitored by our team.
Protect passwords, admin rights and sign-ins, and harden Microsoft 365 against account takeover.
Checks mail before it reaches your people, on Microsoft 365 or Google Workspace.
Notify and advise
Guided response
Authorized containment
Incident response
| Authority level | What it means | Example actions |
|---|---|---|
| Notify and advise | We tell you what we found and what to do. | Written findings with clear next steps |
| Guided response | We work through the response with your team. | Walking your team through isolating a device or securing an account |
| Authorized containment | We act on agreed assets and events without waiting. | Isolating a suspicious device from the network; securing an account showing suspicious sign-in activity |
| Incident response | A separate engagement for a major incident. | Cyber Security Incident Response |
The level, and the exact actions in it, are written into your agreement and confirmed before you sign.
Before you go live, we agree who on your side we contact, for what kinds of events, and what we're allowed to do first. When we act, we tell you what we found and what we did. Reporting covers what was investigated, what was found, which privileged accounts were watched, and an executive summary your leadership can read.
You don't have to start over. We build around the security tools you already own where they fit. If you already have a managed detection provider you trust, keep them: we can take the escalations they raise and act on them within the authority set in your agreement.
EXAMPLE: illustrative only, not a real customer.
A covered laptop at a distribution company began running a process that tried to reach other machines on the network.
Under the authorized-containment level in the agreement, our specialists isolated the device from the network, investigated, cleaned it up and returned it to service.
The company's IT lead had a written summary of what happened, what we did and the one setting to change so it doesn't recur.
Endpoint detection and response (EDR) is a tool on your devices. A security information and event management system (SIEM) collects and connects logs. Managed detection and response (MDR) is the service: people who watch what those tools show, investigate and act.
Your environment is monitored around the clock, with response within the authority and hours set in your agreement. We confirm exactly what applies to you before you sign.
That's set by the response authority level we agree: notify and advise, guided response, authorized containment for defined assets and events, or a separate incident response engagement.
Threat hunting is a specialized service. It can be included in a managed security agreement or added as a retainer, and our specialists will tell you whether it belongs in your plan.
Keep them if they work for you. We can take the escalations they raise and act on them within the authority set in your agreement.
Some large organizations build a security operations center (SOC) of their own. It means hiring and keeping analysts around the clock, plus the tools and processes behind them. A managed service gives you expert coverage without carrying all of that yourself.
For a major incident
Email signals feed detection and response
Let's look at your detection and response together: which signals you collect today, who reviews them, and what our specialists would connect first.
This site uses analytics cookies only if you accept. Privacy policy
