Managed IT · Systems
Managed network services
Switching, wireless, WAN and VPN connectivity that is documented, monitored and maintained.
What changes for you
- A current network diagram.
- Problems caught by monitoring, not by users.
- One call when a circuit is down.
The work
We document your network, monitor and manage switches, routers, wireless and VPNs, keep firmware current, and deal with your internet and telecom providers when circuits have problems.
Offerings
What's included
Network documentation
Switch, router, wireless and VPN monitoring and management
Firmware and patches for network devices
Routing configuration and changes
WAN and circuit monitoring
ISP and telecom vendor liaison
Remote-worker (home office) connectivity support
Labor to swap out failed equipment, where your agreement includes it
Our specialists shape this service around your business and the tools you already run, as part of a plan we agree on together. Never a forced bundle.
How it works
Document: We document your network and set up monitoring.
Maintain: We maintain devices and firmware on a schedule.
Troubleshoot: When a connection drops, we troubleshoot and work with your carrier.
Plan ahead: We recommend upgrades as equipment ages.
Sample interface utilization for the fictional company Northwind Traders: average load 31%, within plan, and the busiest interfaces with send and receive values.Sample interface utilization for the fictional company Northwind Traders: average load 31% now, within plan, and the five busiest interfaces with send and receive percentages; the wireless uplink at 70% is worth a look., slide 1 of 2
FAQs
Where do firewalls fit?
Firewall security policy, rules, logs and intrusion protection live under Network Security.
Is new network equipment included?
Hardware is quoted separately. Refreshes and replacements are run as projects.
Can you manage our existing equipment?
Yes, provided it is commercial grade and supported by the manufacturer.
Related services
Keep everyone connected.
Let's review your network together.