Terms of Use

Version: 1.4

Effective date: October 11, 2026

Last updated: October 11, 2026

1. About These Terms

These Terms of Use ("Terms") cover your use of the InnerCore Technologies website at innercoretech.com (the "Site") only. They are an agreement between you and InnerCore Global, LLC (Prestonsburg, KY), doing business as InnerCore Technologies ("InnerCore," "we," "us," or "our"). By using the Site, you agree to these Terms. If you don't agree, please don't use the Site.

2. The Site Is Not an Offer; Customer Services

The Site describes our services for general information. Nothing on the Site, including service descriptions, packages, or pricing, is an offer, quote, or commitment to provide services.

Customer services are provided only under a signed agreement with InnerCore, such as a Statement of Work or order, together with our Master Services Agreement, version 2026.1, published at /master-services-agreement/ (the version is shown at the top of that page). For customer services, the signed agreement and the Master Services Agreement control, and these Terms do not change or replace them.

3. Information Only, Not Professional Advice

Content on the Site, including articles, guides, and security tips, is general information. It is not legal, compliance, or professional IT or security advice for your specific situation, and it doesn't create a client relationship. For advice about your environment, contact us about an engagement.

4. Acceptable Use

Please use the Site lawfully and respectfully. You agree not to:

• Disrupt, overload, or interfere with the Site or the systems that run it
• Probe, scan, or test the security of the Site or its systems, including vulnerability scanning or penetration testing, except as allowed under Section 5 (Security Research and Reporting) or with our prior written permission
• Bypass or interfere with any security, spam-protection, or rate-limiting feature, except as allowed under Section 5 (Security Research and Reporting)
• Scrape, crawl, or harvest content or information from the Site by automated means, except for standard search engine indexing
• Upload or send malicious code, or use the Site to send unsolicited or bulk messages
• Submit false information through our forms, or impersonate another person or organization
• Collect information you are not authorized to have

5. Security Research and Reporting

If you believe you have found a security issue or vulnerability on the Site, please report it to security@innercoretech.com with enough detail for us to reproduce it.

Safe harbor for good-faith research. If you make a good-faith effort to follow the rules below and report what you find promptly to security@innercoretech.com, we will not take legal action against you, or refer you to law enforcement, for that research. The rules are:

• Test only this website at innercoretech.com. Do not test our customers' systems or any third-party services.
• Do not access, change, or keep any data beyond the minimum needed to show the issue.
• Do not run denial-of-service testing or otherwise disrupt the Site, and do not use social engineering, physical testing, or spam.
• If you come across personal data, stop and report it to us right away.
• Give us a reasonable time to fix the issue before you disclose it publicly.
• Follow applicable law.

This safe harbor covers only research on this website. It does not authorize testing of customer environments or third-party services, including the providers that host or support the Site, and it does not waive anyone else's rights. We can't give permission on behalf of third parties. We don't offer a bug bounty or payment for reports.

6. Intellectual Property and Trademarks

The text, graphics, logos, and other content on the Site belong to InnerCore or its licensors and are protected by intellectual property laws. You may view the Site and share links to it. You may not copy, modify, or reuse Site content for commercial purposes without our written permission.

"InnerCore," "InnerCore Technologies," and our logos are trademarks of InnerCore Global, LLC. Other product and company names and logos on the Site belong to their owners. Their appearance doesn't mean those owners endorse us or that we endorse them.

7. Links to Other Websites

The Site may link to websites we don't operate, such as our technology partners and our LinkedIn and Facebook pages. We are not responsible for their content, products, or practices, and their own terms and privacy policies apply when you visit them.

8. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR ITS CONTENT WILL BE COMPLETE, CURRENT, ERROR-FREE, OR AVAILABLE WITHOUT INTERRUPTION.

This section applies to the Site only. Any warranties for customer services are set out in the signed agreement and the Master Services Agreement.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, INNERCORE AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR BUSINESS, ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED FIFTY U.S. DOLLARS (US$50).

This section doesn't limit liability that can't be limited by law, and it doesn't apply to customer services, which are governed by the signed agreement and the Master Services Agreement.

10. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless InnerCore from claims, losses, and reasonable costs (including reasonable legal fees) arising from your violation of these Terms or your misuse of the Site.

11. Privacy

Our Privacy Policy explains how we handle personal information collected through the Site.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page with a new version number and effective date. Changes apply from their effective date and don't apply to disputes that arose before it. If you keep using the Site after that date, you accept the updated Terms. Prior versions are available on request.

13. Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law rules. Any dispute arising from these Terms or your use of the Site will be brought only in the state or federal courts with jurisdiction over Floyd County, Kentucky, meaning the state courts located in Floyd County, Kentucky, and the United States District Court for the Eastern District of Kentucky. You and InnerCore consent to the personal jurisdiction and venue of those courts.

14. General

If any part of these Terms is found unenforceable, the rest stays in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and InnerCore about your use of the Site. If we don't enforce a provision right away, we don't give up our right to enforce it later.

15. Contact Us

• General questions about these Terms: the contact form on the Site
• Privacy questions and requests: privacy@innercoretech.com
• Security issues or vulnerabilities: security@innercoretech.com